Terms & Conditions

Welcome to RATUSAN. By accessing and using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.

 

General

This website is operated by RATUSAN. Throughout the site, the terms “we”, “us”, and “our” refer to RATUSAN. By visiting our website and/or purchasing from us, you engage in our service and agree to be bound by these Terms & Conditions.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

Products & Services

All products displayed on our website are subject to availability. We reserve the right to discontinue or modify products at any time without notice.

We strive to ensure all product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is completely error-free. Product images are for illustration purposes only.

Pricing & Payment

All prices displayed are in Malaysian Ringgit (RM) unless stated otherwise.

Payment must be made in full before orders are processed and shipped. We reserve the right to refuse or cancel any order if payment cannot be verified or if fraudulent activity is suspected.

Orders

Once an order is placed, you will receive an order confirmation via email or messaging platform.

We reserve the right to cancel or refuse any order due to:
  • Product unavailability
  • Payment issues
  • Incorrect pricing or product information
  • Suspected fraudulent activity

Intellectual Property

All content on this website, including logos, branding, text, graphics, product images, and designs, are the property of RATUSAN and may not be copied, reproduced, or used without written permission.

Limitation of Liability

RATUSAN shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Customers are responsible for ensuring products are suitable for their individual needs. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through our official communication channels.